Privacy Policy

Last updated: 1 January 2026

This Privacy Policy describes how DP Sign Print (“we”, “us”, “our”) collects, uses, discloses, and protects personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and all other applicable data protection laws in the United Kingdom.

By engaging with us, submitting an enquiry, or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

DP Sign Print is the data controller responsible for your personal data.

DP Sign Print
The Hive, Praed Road, Trafford Park, Manchester, M17 1PQ
Email: info@dpsignprint.co.uk

2. Personal Data We Collect

We collect and process the following categories of personal data:

2.1 Identity & Contact Data

Full name
Email address
Telephone number
Business name
Billing and delivery addresses

2.2 Project & Transaction Data

Details relating to your signage or print enquiry
Artwork, logos, design files, and brand assets you provide
Quotations, invoices, purchase records, and payment confirmations
Communications between you and DP Sign Print

2.3 Technical & Website Usage Data

IP address
Browser type and version
Device information
Pages visited and interaction data
Cookies and analytics data (e.g., Google Analytics)

2.4 Marketing & Communication Preferences

Your preferences regarding receiving updates, offers, or service information

We do not intentionally collect data from children under 16.

3. How We Collect Your Data

We collect data through:

Direct interactions (email, phone, website forms, social media messages)
Submission of artwork or project files
Automated technologies (cookies, analytics tools)
Third‑party referrals or subcontractors involved in your project

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to provide quotations, fulfil orders, and deliver services
Legitimate interests – to operate and improve our business, maintain records, and ensure service quality
Legal obligation – for accounting, tax, and regulatory compliance
Consent – for optional marketing communications or cookie usage

You may withdraw consent at any time.

5. How We Use Your Personal Data

We use your data to:

Respond to enquiries and provide quotations
Produce, deliver, and install signage and print products
Manage payments, invoices, and financial records
Communicate regarding project updates or requirements
Improve website performance and user experience
Maintain internal business operations and security
Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data.

6. Sharing Your Personal Data

We may share your data with trusted third parties where necessary, including:

Payment processors (for secure transactions)
Couriers and delivery partners
Subcontractors involved in manufacturing or installation
IT, hosting, and website service providers
Professional advisers (accountants, legal consultants)
Regulatory authorities, where legally required

All third parties are contractually obligated to protect your data and use it only for the purpose for which it was shared.

7. International Transfers

If any third‑party service providers process data outside the UK, we ensure appropriate safeguards are in place, such as:

UK GDPR‑approved Standard Contractual Clauses
Adequacy decisions issued by the UK government

8. Data Security

We implement appropriate technical and organisational measures to safeguard your data, including:

Secure servers and encrypted storage
Access controls and authentication measures
Regular security monitoring and updates
Controlled access for authorised personnel only

Despite these measures, no system is entirely immune from risk.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

Project delivery and aftercare
Accounting and tax obligations (typically 6 years)
Legal or regulatory requirements

After this period, data is securely deleted or anonymised.

10. Your Rights Under UK GDPR

You have the following rights:

Right of access – request a copy of your personal data
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion where legally permissible
Right to restrict processing
Right to object to certain processing activities
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any rights, contact us at info@dpsignprint.co.uk.

11. Cookies & Tracking Technologies

Our website uses cookies to:

Enable essential site functionality
Analyse traffic and user behaviour
Improve performance and user experience

You can manage or disable cookies through your browser settings. A separate Cookie Policy can be provided if required.

12. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third‑party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last updated” date. Continued use of our services constitutes acceptance of the revised policy.

14. Contact Information

For questions, concerns, or data requests, please contact:

DP Sign Print
The Hive, Praed Road, Trafford Park, Manchester, M17 1PQ
Email: info@dpsignprint.co.uk

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